Leave any month. No contract, no permission needed.

No contract holds you in, and nothing is refunded. Those two go together. That is the whole policy. The rest of this page is how to do it for each kind of plan.

Last updated September 27, 2026

0Contracts

Every plan is month to month, or runs for the year you paid for. Nothing locks you in beyond that.

1Step to cancel

On Skool, cancel it yourself in your settings. Everywhere else, one email does it. No phone call, no retention script.

0Refunds

No refunds, no discounts, no pauses. The freedom to leave any month is the reason there is nothing to refund.

How to cancel

It depends on who bills you.

Our communities and advisory rooms live on Skool, and Skool handles their billing. The Boardroom and our software we bill ourselves. Your receipt says which one it is.

01

Communities and advisory rooms on SkoolThe Anti-Franchise, The Profit Room, The Owners Council · NoVA (home of every chapter of The Owners Council · Northern Virginia), The Profit Advisory, The Exit Advisory, Business Coach University™ and Business Coach Launchpad. Cancel from the membership settings in your own Skool account. It takes about a minute, and you never have to contact us.

02

The BoardroomEvery Boardroom seat has its own written agreement, set in conversation and signed by both of us. How and when a seat ends is written into that agreement. To start, email [email protected], or reply to any invoice.

03

SoftwareThe Profit CRM and The Launch Suite. Send one email to [email protected], or reply to any invoice. That email is the whole process. We confirm within one business day, and we do not ask why unless you want to tell us.

04

RoadmapsYou pay for a Roadmap once, and that payment is your first month in The Profit Advisory or The Exit Advisory on Skool. We remind you before your second month bills. To stay and keep working the plan, do nothing. To take the roadmap and work it on your own, cancel in Skool before then: no strings, no explanation needed. We would welcome the chance to talk it through first, if you want to.

01When access ends

When you cancel, your plan does not renew. You keep access until the end of the period you already paid for, and then it stops. Anything we delivered to you, such as a written roadmap or calendar, is yours to keep.

02Annual plans

An annual plan runs for the year you paid for. Cancel any time during that year and it will not renew at the end of it. The year is not refunded, in whole or in part.

03Free trials

Where a room offers a free trial, cancel before the trial ends and you are not charged. If the trial ends and you have not canceled, the membership starts and the first payment is taken.

04Why there are no refunds

Because there is no contract. You never have to stay longer than you want, so you are never paying for something you have already decided against. The price of that freedom is that what has been paid for stays paid for. We say both halves together on every page, because either one alone would not be the real deal.

We do not offer discounts to stay, and we do not pause memberships. A paused seat is a seat another owner cannot use.

05Guarantees

Some programs carry a written guarantee, stated on their own page. The remedy is always more access to us, never money back. It applies when you have shown up, done the prescribed work and taken the action. Extra time on Craig's calendar is capped at 12 weeks. Access to a community is never capped. Details are in the terms of service.

06If we end it

We may end a membership if someone harasses other members, sells to them without permission or breaks confidentiality. In The Owners Council, attendance is the product: miss two Councils in a row and Craig calls you, and miss three in a year and your seat goes to the next owner on the waitlist. If we ever close a program ourselves for any other reason, we will tell you in writing first and stop billing you for it.

07Coming back

You are welcome back. Some rooms lock in the price you first joined at only while your membership stays active, so rejoining after you leave may be at the current price. Limited-seat programs depend on a seat being open.

Questions? Write to [email protected] or call (703) 440-7450. The Laughlin Method LLC, 950 North Washington Street, 3rd Floor, Alexandria, Virginia 22314.

Related: Privacy policy · Terms of service